Opinion: Former VA CTO on The Stakes of UX at the Scale of Government

“Marina Martin, the most recent Chief Technology Officer of the U.S. Department of Veterans Affairs, discusses the trials, tribulations, and ultimate successes of her team’s fight to get usable healthcare application into the hands of our nation’s Veterans.”

“She’ll cover key tactics for leaders in bureaucracies of all sizes to prioritize and drive the end user amid regulations, red tape, and committee meetings through stories from her five years in the federal government.”

Read the full article here.

Source: Lives on the Line: The Stakes of UX at the Scale of Government – By Marina Martin, former Chief Technology Officer of the Department of Veteran Affairs – June 14, 2018. Natalie Hanson.

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