“… The Department of Veterans Affairs is suffering from a series of information technology glitches that has caused GI Bill benefit payments covering education and housing to be delayed or — in the case of Roundtree — never be delivered…”
“There are many veterans, like Roundtree, across the country who are still waiting for VA to catch up with a backlog created after President Donald Trump signed the Forever GI Bill in 2017. The landmark piece of legislation greatly expanded benefits for veterans and their families, but it did not upgrade the VA’s technical capabilities to account for those changes…” Read the full article here.
Source: Veterans haven’t received GI Bill benefits for months due to ongoing IT issues at VA – By By Phil McCausland, November 11, 2018. NBC News.