“Wednesday night, the tech team at the Veterans Affairs Department launched their latest effort to improve the quality of services for former military personnel with the relaunch of VA.gov…”
“The new VA.gov intends to be that single access point for veterans and their families, with easy-to-access information on every service the VA offers. In order to keep the front page from being overcluttered, the USDS team spoke with veterans and looked at user data to discover the top 20 things 80 percent of users looked for most often…” Read the full article here.
Source: After Listening to Veterans, VA Put All Its Services on One Website – By Aaron Boyd, November 7, 2018. Nextgov.