FedScoop: VA calls for help bringing home appeals modernization project

“The Department of Veterans Affairs is seeking additional contractor support as it continues to develop Caseflow, a suite of modern appeals processing tools.”

“The VA appeals modernization project, aimed at streamlining a complicated and difficult system, began back in 2014. In 2015, the VA Digital Service (DSVA) team started looking into retiring the legacy Veterans Appeals Control and Locator System (VACOLS, developed in 1979) in favor of a new suite of digital solutions called Caseflow…”

“The agency recently posted a request for information on FedBizOpps, seeking contractor help with project management, training, help desk support and more. The project has a 12 month period of performance, with three additional 12 month option periods.”

“Caseflow, as is typical of U.S. Digital Service projects, is being developed according to user-centered and agile methodology, so the VA is looking for a contractor that will…” Read the full article here.

Source: VA calls for help bringing home appeals modernization project – By Tajha Chappellet-Lanier, January 8, 2019. FedScoop.

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