“The Business Development Director will join a sales team responsible for building year over year (YOY) annual revenue growth from customers within Health-related Federal Civilian and Defense Agencies. Specifically those Agencies are the US Department of Health & Human Services (including the Centers for Medicare & Medicaid Services (CMS), the National Institutes of Health (NIH), Centers for Disease Control and Prevention (CDC) et all); the US Department of Veterans Affairs; and the Defense Health Agency. The ideal candidate will have a specialty in Contact Centers within these Agencies and come with some experience in marketing within the Contact Center market.” 

“The candidate will regularly interact with executives and/or major customers. Interactions frequently involve special skills, such as negotiating with customers or management or attempting to influence senior level leaders regarding matters of significance to the organization. The candidate will report to VP, Sales-Health Accounts.” 

“Job Duties: 

  • Identify and develop new Federal Civilian markets and opportunities to drive new Federal Civilian business pipeline to include Contact Center opportunities
  • Develop and maintain relationships with key partners, federal agency officials and other stakeholders
  • Maintain working relationships and collaborations with MAXIMUS business consultants in Federal Civilian
  • Conduct opportunity pursuit in Federal Civilian as part of the overall MAXIMUS Federal Civilian team including Contact Center opportunities…”


  • Knowledge of Federal government procurement practices and Federal government business development life cycle
  • At least 7 years of experience conducting sales, business development or capture activities in the Federal Government Civilian sector to include specific Contact Center expertise
  • Existing relationships with relevant Federal Civilian government officials preferred…”

Read the full job description here. 

G2X TAKE: Having recently been named the first awardee of the GSA IT-70 Automated Contact Center Solutions 132-20 contract vehicle, this firm, with experience managing complex mission-critical Federal programs, is seeking a growth exec with experience conducting sales, business development or capture activities in the Federal Government Civilian sector.  



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