“Pledged by President Donald J. Trump as part of his administration’s commitment to reforming the U.S. Department of Veterans Affairs (VA), as of May 14, the White House VA Hotline has answered more than 250,195 calls since it went live June 1, 2017.”
“The hotline, 855-948-2311, serves Veterans, their families, caregivers and survivors by giving them a direct, nonemergency, contact line available 24 hours a day, 365 days a year with agents — the majority of whom are Veterans or from a Veteran family — who are trained to address general and common VA inquiries…”
“More than half the calls to the hotline are general inquiries about VA’s care, benefits and memorial services.” Read the full press release here.
Source: White House VA Hotline surpasses 250,000 calls from Veteran community – May 21, 2019. VA.