“The Department of Veterans Affairs Inspector General has good news and bad news.”
“First, the good news: VA is nearing completion implementing a simple enhancement of a tool that should make it easier for care providers to schedule appointments for veterans. That’s the headline of a new IG report.”
“So now here’s the bad news: The updated scheduling tool is nearly four years late, well over budget and is planned to be replaced at all VA medical facilities between 2020 and 2023 with a scheduling system integrated into the department’s new Cerner-based modernized electronic health record system.”
“The VA kicked off the Veterans Information Systems and Technology Architecture (VistA) Scheduling Enhancement (VSE) project in May 2014 to ‘update the legacy command line scheduling application with a modern graphical user interface,’ according to the IG. The VA has been trying to update its VistA-based scheduling system, developed in the 1980s, since 2000…” Read the full article here.
Source: VA scheduling tool enhancement ‘almost complete,’ just in time to be replaced – By Billy Mitchell, August 21, 2019. FedScoop.