“Atlas Research is working with the Veterans Health Administration (VHA) to assess and improve the agency’s structure, practices and policies, in order to advance care for Veterans and their families.”
“VHA is dedicated to improving critical administrative processes and creating a high reliability organization (HRO) focused on modernizing Veterans health care. This work includes providing management assessments for areas most relevant to the needs of Veterans, making recommendations for improvement, and adopting best practices and innovations throughout VHA.”
“Atlas is providing analysis and recommendations in areas integral to the success of the agency and crucial to its ability to improve care as demand grows over the coming years. Such areas include policy development, organizational structure, workforce composition, business processes and practices, internal and external communications, employee skill levels and quality of work life, customer service and related management areas.” Read the full press release here.
Source: Atlas Research Is Transforming VHA Operations and Culture to Improve Veterans Health – July 31, 2019. Atlas Research.