Centers for Medicare & Medicaid Services Awards Call Center Modernization support contract

“Censeo Consulting Group announced on Monday that the Centers for Medicare & Medicaid Services (CMS) has awarded a potential three-year, $7.5 million contract. The contract will run through Aug. 2021.”

“Censeo will provide program and project management, data analytics, acquisition support, and management reporting and analysis support to help modernize the Medicare and Exchange (Marketplace) call center landscape from a business, technology, and operational perspective. Censeo will support the contact centers and other CMS stakeholders in addressing policy impacts and the diverse inquiries and needs of Medicare and Exchange (Marketplace) customers.” Read the full press release here.

Source: Centers for Medicare & Medicaid Services Awards $7.5M Contract to Censeo Consulting Group – Executive Gov – September 16, 2019. ExecutiveGov.

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