Karsten Russell-Wood and Cindy Gaines of Philips discuss systems of telehealth across care venues, from hospital to home, and focus on transitions of care and how things have changed since the early days of the pandemic. They also discuss  how the community can help shape the future of telehealth.



About Karsten Russell-Wood, Executive Director, Portfolio Management, Philips

Karsten Russell-Wood is a Healthcare marketing professional with over 20 years of global product development and strategy experience. He currently serves as the Global Portfolio Marketing Leader for the Connected Care Post Acute and Home Cluster of Philips Healthcare. He is responsible for linking the innovations of Philip’s product teams to the prospect and customer-focused commercial operations of the business unit to build the Philips global brand, create consumer awareness, dominate thought leadership, and drive customer preference for the solutions through all channels, every day.  

About Cindy Gaines, Chief Nursing Officer and Clinical Leader, Population Health, Philips

Cindy Gaines has over 28 years of Healthcare experience, splitting this time between quality and operations across the continuum. Gaines was the chief operating officer and president of administration for a health system in Kalamazoo, Michigan. During her career, Cindy led the integration of patient care across the care continuum and integrated program requirements of third-party payers including pay-for-performance criteria to maximize clinical, operational, and financial initiatives. Gaines also championed physician quality alignment, attained PCMH designation and CPC+ approval for primary care sites, and managed integration activities for growing organizations.

About Philips

Philips is a leading health technology company focused on improving people’s health and enabling better outcomes across the health continuum from healthy living and prevention, to diagnosis, treatment and home care. Philips is leveraging radical innovation to break down the walls between doctors and patients, turning homes and Veteran centers into virtual exam rooms, and improving workflows for soldiers from battlefield to bedside.


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