CMS awards extension to National Site Visit Contractor

Notice ID: GS-15F-0059MHHSM-500-2012-00009G

Contract: GS-15F-0059M

The Centers for Medicare & Medicaid Services (CMS) implemented certain provisions of the Affordable Care Act to establish additional screening requirements for providers/suppliers.

The CMS Rule 6028-FC published February 2, 2011 ( which is now implemented in 42 CFR 424.510, 424.517, 424.530 and 424.535 improves screening mechanisms to prevent questionable providers/suppliers from enrolling in the Medicare program, and requires scheduled, unscheduled or unannounced site visits to providers/suppliers. In addition to fulfilling regulatory requirements, the site verification initiative will also continue to address and support other collaborative efforts with the Office of Inspector General (OIG) and other CMS program integrity initiatives.

The site visit verification process is a screening mechanism to prevent questionable providers/suppliers from enrolling in Part A and Part B of the Medicare program. The initiative described in the SOW builds upon existing site visit programs to create a more efficient, effective, national program to respond to the provisions of the Affordable Care Act, as well as meeting the site-visit requirements described in CMS Publication 100-08, chapter 10 and 15, pertaining to independent diagnostic testing facilities (IDTFs).

Securitas (formerly MSM Security Services, LLC) has been performing as the National Site Visit Contractor (NSVC) for Medicare Parts A and B for 8 years. Previous Limited Source Justifications (LSJs) were executed to maintain continuity while a procurement for multiple award indefinite delivery, indefinite quantity (MA-IDIQ) contracts for Provider Enrollment and Oversight (PEO) services, including two initial task orders for site visit services, was underway. Award of the MA-IDIQ contracts and two task orders for site visit services were completed in August 2020, however, in response to the award, multiple protests were filed with the Government Accountability Office (GAO), necessitating that CMS issue stop work orders for the site verification services task orders. Because on-site visits are required for not only the entire continental United States (U.S.), but also Alaska, Hawaii, and any territories owned by the U.S, Securitas is the only company that is in a position to maintain continuity of site visit services at a reasonable price. Therefore, to maintain continuity of services it is necessary to extend the current task order until the protests are resolved and the work can be transitioned to the new task orders.

Market research was conducted as part of acquisition planning for the PEO MA-IDIQ Contract, which is the vehicle that the new task orders for Site Verification Services (SVS) task orders were awarded under, through a full and open competitive procurement. The current NSVC task order, held by Securitas, was anticipated to run concurrent with the newly awarded task orders to facilitate a transition period. However, a stop work order was issued for the task orders making it necessary for CMS to extend the current GSA task order held by Securitas until the protests can be resolved. Securitas has been providing the services for over eight years and has a record of satisfactory performance as documented via the Contractor Performance Assessment Reporting System (CPARS).

Extension of the current task order is the most suitable and efficient method for maintaining continuity of services. The optional period (January 5, 2021 – May 4, 2021) is included in an attempt to minimize the impact of any delays in resolving the current protests and/or receiving additional protests.

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