“Technical Assent, a leading provider of Experience Design, Solution Implementation, and Service Management services, announced today that with several awards at the end of fiscal year 2020, it has successfully expanded its portfolio of work at the Department of Veterans Affairs (VA), the Department of Defense (DOD), and the United States Treasury in the areas of employee experience (EX), human-centered design (HCD), training and education, and real-time data visualization. In this capacity, Technical Assent will continue providing mission-critical support to each agency in order to build and deploy capabilities that best serve our nation’s veterans, active-duty service members, and American taxpayers.”
“One thing that differentiates Technical Assent’s clients is that they see customer experience as critical to delivering better government services. Through these partnerships, we are designing government services that are relevant to customers’ needs, easier to use, and cost-effective to operate and maintain,” said Technical Assent Chief Executive Officer John DiLuna.
“Technical Assent recently re-appraised at Level 3 of the CMMI Institute’s Capability Maturity Model Integration for Services (CMMI-SVC) Ⓡ Version 2.0. It is one of just three SDVOSBs that are both verified by the VA Center for Veterans Enterprise (CVE) and hold a Level 3 maturity rating.”
“About Technical Assent
Headquartered in Arlington, Va., Technical Assent is a leading provider of Experience Design, Solution Implementation, and Service Management solutions for government agencies. At Technical Assent, we believe government begins at the bottom—with the people it serves. That’s why we explore the customer experience first and use that knowledge to improve systems, processes, and service across the organization. Technical Assent, LLC is a Service-Disabled Veteran-Owned Small Business (SDVOSB). For more information about Technical Assent’s service delivery capabilities, visit https://technicalassent.com/.”
Source: Rising SDVOSB Technical Assent Expands Footprint at VA, DOD, and Treasury – January 28, 2021. Technical Assent.