“eHealth Exchange customers said the health information exchange (HIE) enables patient data exchange across state and regional HIEs and public health agencies, according to a recent KLAS First Look report.”
“Although a few respondents reported a lack of consistent support and platform navigation, all respondents said they would purchase the product again in the future…”
“Over 60 percent of respondents said eHealth Exchange is easy to scale, while only 7 percent said it was not scalable. A little over 30 percent of customers reported it was scalable with effort.”
“When it comes to connectivity, 92 percent of respondents said they could connect with VA and DoD, 69 percent said they could connect with the Social Security Administration (SSA), 69 percent reported connectivity with 60 state and regional HIEs. In comparison, only 38 percent of respondents reported connectivity with public health agencies, and 23 percent said they could connect with the Indian Health Service (IHS).”
“The respondents reported several strengths, but most agreed that interoperability, especially with SSA and VA connections, was most beneficial. Customers also reported seeing value with the organization and most said the HIE works as well as expected and promoted…” Read the full article here.
Source: eHealth Exchange Promotes Patient Data Exchange Across Health Orgs – By Christopher Jason, March 1, 2021. EHR Intelligence.