State Department Sources Sought: Telehealth Center of Excellence

Notice ID: 19AQMM21N0020

“[Bureau of Medical Services] seeks to expand its current telemedicine program by developing a Telehealth Center of Excellence that includes the medical, technical, and management resources necessary to provide an enhanced quality of medical care, drive operational efficiencies, and improve overall patient outcomes through the use of telehealth capabilities. This initiative supports MED’s Functional Bureau Strategy (FBS), Objective 1.2: Augment biomedical and diagnostic technological resources at missions in medically austere locations where local health services are inadequate or unreliably accessible in order to enhance the overall health of Mission personnel.”

“The Telehealth Center of Excellence will be comprised of a Program Manager and necessary support staff, contractor support for the technical infrastructure necessary to support a robust telehealth capability where MED can provide health care services via remote consultations for various specialties, and a software platform from which it can provide these services.”

“The Contractor shall provide real-time virtual specialist consultations for both emergent and non-emergent medical care. The Contractor shall provide MED with the ability to access all U.S. board certified specialties to support its patient population, including but not limited to neonates, pediatrics, adults, and geriatrics. For historical purposes, from 2017-2019, the majority of MED’s teleconsultations were for orthopedics and radiology inquiries. Other less frequent teleconsultations included Peds Orthopedics, Emergency Medicine (24/7), Neurology, Dermatology, Neurosurgery, Gastroenterology, Obstetrics and Gynecology, Surgery, Ophthalmology, Neonatal Intensivist, Pulmonary, Podiatry, Hematology/Oncology, Oral Surgery, ENT, Pain Management, Rheumatology, Peds Endocrine, Peds Oncology.”

“The period of performance is anticipated to be for a one-year base period and four (4) one-year option periods.”

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