VA’s meteoric telehealth expansion poses questions to frame 5-year strategic plan

“… But while VA has been able to quickly ramp up its own telehealth capabilities, expanding its reach to veterans in more rural and remote locations has proven more difficult.”

“Veterans from more urban locations are using VA telehealth with more frequency today than their rural counterparts, Boozman said.”

“In fiscal 2019, 45% of VA telehealth appointments went to veterans in rural or remote locations, with urban veterans using the program for the remaining 55%, he said.”

“Today, 32% of VA telehealth appointments are going to rural veterans…”

“Those questions are part of the vision VA recently outlined in a five-year strategic telehealth plan. Galpin said the plan envisions a scenario where veterans can connect with VA from anywhere, anytime…” Read the full article here.

Source: VA’s meteoric telehealth expansion poses new questions for the future – By Nicole Ogrysko, April 28, 2021. Federal News Network.

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