“Veterans Health Administration (VHA) staff do not adequately comply with VHA policies regarding the integration of non-VA medical records into a veteran’s EHR, according to a VA Office of Inspector General audit.”
“VHA leverages non-VA healthcare providers in the community to help provide veterans with timely access to care. After a veteran receives care at a non-VA facility, VHA employees must update the veteran’s EHR with documentation from that visit so VHA physicians have access to the patient’s full medical history.”
“While VHA medical facility Health Information Management (HIM) staff are responsible for records management, facility directors can delegate non-VA medical record scanning and indexing to the facilities’ community care staff.”
“However, the OIG audit found that community care staff has not sufficiently complied with VHA requirements for scanning and indexing non-VA medical records…”
“The team also discovered that VHA community care staff often do not receive adequate health IT training…” Read the full article here.
Source: OIG Audit Reveals Inaccurate VHA EHR Integration of Non-VA Records – By Hannah Nelson, June 22, 2021. EHR Intelligence.