With cultural resistance to change one of the top reasons for failed digital transformation plans in Government IT, Byron Caswell and Sampada Rajan of ICF examine what this is and how the resistance can be overcome.


About Byron Caswell, Vice President of Strategic Consulting

Byron oversees practice strategy for all of ICF’s Division’s technology delivery practices and leads the Health and Human Services Portfolio for the division following ICF’s acquisition of ITG in 2020. Byron’s team supports customers by providing the full lifecycle of digital transformation services including enterprise architecture direction and portfolio rationalization strategy, agile application development leveraging modern platforms, digital service center operations, customer engagement and human-centered design, and cybersecurity support.

About Sampada Rajan, Senior Manager, Data Analytics

Sampada provides clients with assistance streamlining business and systems processes, launching high- and low-level reporting system design, deriving key statistical indicators, and increasing technical operating efficiencies. She is a senior manager with our data analytics group and is an expert in the discovery and ingestion of enterprise data assets, data governance, agile implementation of data analytics products, project management, and execution.

About ICF

ICF is a global consulting services company, but we are not your typical consultants. We help clients navigate change and better prepare for the future. Our team provides digital, cyber, and cloud-based platform services that drive transformational solutions across business and government. From cloud platforms and automation to machine learning and AI, we provide the foundation to meet dynamic end-user requirements and stand up a modern enterprise. We combine the best of advanced analytics, industry expertise, and enterprise technologies to build agile solutions that evolve to meet your changing needs. Our extensive suite of proprietary software and other technology tools add value to your projects from the outset.



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