“Chief Information Officer Kurt DelBene has reiterated the Department of Veteran Affairs’ commitment to working with Cerner Corp. to improve the uptime of its electronic health record system.”
“'[We’re] working super deeply with Cerner to hold them accountable for having a high-availability, high-uptime system,’ DelBene told the Daily Scoop Podcast on Monday. ‘And that’s been some of the difficult parts, that we’re working very deeply with them to improve those aspects.'”
“VA is in the process of conducting root cause analyses of the electronic health record (EHR) system’s problems with Cerner, which built the commercial-off-the-shelf (COTS) product the department is moving to under a $10 billion contract.”
“Cerner agreed to credit VA for failing to maintain the minimum level of system uptime stipulated in the contract, Dr. Terry Adirim, program executive director of the EHR Modernization (EHRM) Integration Office (IO), told The Spokesman-Review earlier this week. Outages have hindered health care providers’ ability to access patient information and plan care at VA medical centers piloting the system in Washington State and Ohio…” Read the full article here.
Source: VA CIO reiterates commitment to working with Cerner to improve EHR uptime – By Dave Nyczepir, May 12, 2022. FedScoop.