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Responsibilities:

  • “Providing Cyber Security support and develops and interprets policies, procedures, and strategies governing the planning and delivery of IT user support services throughout the agency. 
  • Providing the expertise to assess IT strengths and weaknesses and provides leadership to the Division in exploring alternatives and determining what improvements can be made (e.g., in work methods, processes and procedures). 
  • Establishing and conducting a system-wide process for evaluating the effectiveness and efficiency of desktops, printer, audio-video, smartphones and VoIP systems and ensuring are compliance with the information technology security policies, plans, and programs of HRSA. 
  • Directing, coordinating, or overseeing the work of subordinate supervisor, program/project manager, team leads, IT Specialist and other staff to deliver high level assigned IT services.” 

Read the full job description here. 

G2X TAKE: Those who support the Department of Health and Human Services’ Health Resources and Services Administration (HRSA) may want to influence who applies for this role in the Office of Information Technology (OIT) Division of End User Support (DEUS) that contributes to and oversees program acquisitions; manages IT life cycle logistics; calculates total ownership cost; manages change during the program lifecycle; and monitors and manages program risk. 

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