FedScoop: VA using automation to improve insurance; Your employees are your customer; GSA restarting Polaris soon

The General Services Administration plans to restart its Polaris contract today. Roger Waldron, president of The Coalition for Government Procurement and former acting deputy chief acquisition officer at GSA, discusses some of the difficulties GSA is facing during these solicitations and what issues business face when trying to contract with government…

The Department of Veterans Affairs is taking its automation efforts to its insurance operation. Executive Director of the VA Insurance Service Dan Keenaghan talks about how his organization is using automation to improve insurance claims processes for veterans and their beneficiaries… Listen to the podcast here.

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