MeriTalk: VA Deputy Secretaries Building on Pandemic Lessons

As for the VA, Remy said that the COVID-19 pandemic helped the agency to accelerate telehealth services beyond what he thought was possible.

“During the height of the pandemic, we had to make sure that we had a vehicle to continue to provide health care to our veteran community,” Remy said. “And we needed to make sure we can provide that health care where they were.” …

“We learned that we could do things differently when we have to. And so now that we’re getting to this point in the pandemic, we’re realizing that we can practice medicine in a hybrid environment,” Remy said. “And we can provide those services that people have grown accustomed to during this time period where the veteran wants to receive them. That’s a terrific part of what we learned.” … Read the full article here.



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